FAQs

There are two options for mapping:

  • Google maps
  • ESRI ArcGIS

  • Google does not require licensing unless using enterprise apps.
  • ESRI does not require licenses for Mobile App as long as you have ESRI ArcGIS server licenses.

  • 100% success rate
  • Android approval takes few hours.
  • iOS : First time - 2 weeks, successive updates – 1 week

  • 5 years for transaction data (included in the standard pricing)
  • Additional years can be optionally purchased.
  • Configuration data is never deleted. If the customer terminates the service, configuration data is backed up and maintained for 1 year.

None. myCity is delivered as a complete Solution as a Service (SaaS) In addition to providing the software, all upgrades, maintenance, hosting, management, and support is provided by 3Di.